Management of Supply Quality in Manufacturing and Service Industries

Though quality is built into a product or service, stakeholders such as regulators, public, owners, customers, suppliers and staff, among others, require evidence that the products or services they procure or supply will work as specified. Tremendous need is felt for obtaining products or services of high value by improving quality and reducing cost. This training provides proven methodologies to deliver substantial value using the value-quality–cost linkages.


  • Regulatory & prequalification requirements explained

  • How to leverage QA to improve profitability

  • Provide evidence & confidence to the stakeholders that “fit for purpose” clause is upheld in dispute

  • Reduce operational risk


  • Value, quality and cost explained

  • Profitability through QA codes & standards

  • Audits & assessments

  • Corrective action program

  • Problem solving and root cause investigations